The Decision Engine

Seven agents.One brain.

Replenit's retail intelligence runs as seven autonomous agents, each owning one decision, all conducted by Maestro.

ReplenishmentCross-SellEngagementChurnWinbackPromotionSubstitute
ReplenishmentCross-SellEngagementChurnWinbackPromotionSubstitute

Trusted by leading brands & recognized by industry leaders

Why it's different · Side by side

Same job. Two very different stacks.

Pick any agent and see how the legacy playbook stacks up against the autonomous decision Replenit makes in real time.

The legacy stack

Calendar-driven repurchase flows

Enterprise stacks lean on a fixed re-order window, typically a 30 or 45 day flow built into Klaviyo, Braze, or Salesforce Marketing Cloud. The send fires on calendar logic with a 'days since last purchase' filter and one product-category split, then waits for the next quarterly optimisation cycle.

  • Static cadence: 30 / 60 / 90 day windows
  • One SKU recommendation per segment, refreshed monthly
  • Optimisation by A/B test, chasing 1-2 percent uplifts
Junk to most. Late for heavy users. Premature for light ones.
With Replenit

Per-customer consumption modelling

Replenit models the depletion curve for every SKU-customer pair, learning from real purchase intervals, order composition, and household-level signals. The send fires the moment a customer's individual stock crosses zero, on the channel they actually convert on.

  • Individual consumption rate, modelled per SKU
  • Trigger on predicted run-out, not days since order
  • Channel, timing, and offer chosen per customer
Revenue captured at the exact window of intent.

Why Maestro · The conductor

Set the priorities. Maestro routes the agents.

Strategic priorities, autonomously enforced across every customer-level decision.

How it works

Maestro is the decision layer above Replenit's seven autonomous agents. Every decision they would make passes through Maestro's priority lens first.

Push Margin Protection to the top of the list and Maestro instantly throttles discount depth across Promotion, gates Winback's offers, and constrains Cross-Sell to high-margin SKUs. Reorder the list at any time and the agents adapt across your entire customer base immediately.

Agent Priority Routing

1

Revenue

Prioritizes actions with the highest direct sales impact

2

Purchase Frequency

Focuses on accelerating the next order date and creating habits

3

Average Order Value

Prioritizes bundle recommendations and premium upsells

4

Margin Protection

Limits discount depth and prioritizes full price conversions

5

Churn Prevention

Ensures at risk customers receive retention focused treatments

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We were dreaming about an automated solution that could cover all of our products and customers and Replenit jumped in with a fully automated and full coverage of our product portfolio.

Jennifer Blease-Williams
Jennifer Blease-Williams
Digital Marketing Lead, Faith In Nature
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I am thoroughly impressed with Replenit for several reasons. Their alignment with our vision was immediately apparent, making the decision to work with them a natural choice. Particularly, their capability to handle complex data sets and develop customized solutions to meet our specific requirements has been outstanding.

Rakesh Aggarwal
Rakesh Aggarwal
CEO, Escentual

The next chapter of retailisn't automated. It's autonomous.

The era of segments, journeys, and broadcast sends is closing. Replenit's seven agents reason at the individual customer level, in real time, conducted by Maestro and built for the enterprise.