Your patients leave 1 by 1Now You CanRetain Them 1 by 1.
Replenit deploys 6 AI Agents that reason about every pharmacy customer as an individual — understanding medication cycles, predicting refill timing, and making intelligent 1:1 retention decisions at scale. Built for regulated industries. Deploys on top of your existing stack.
Trusted by leading brands & recognized by industry leaders
We Don't Predict Behavior.
We Understand Why It Happens.
Traditional tools look at what patients did. Replenit's Theory of Mind engine models why they did it.
Patient purchased a 30-count Atorvastatin 20mg 27 days ago. His modeled consumption rate, built from purchase history and dosage profile, places him at 90% depletion.
This isn't a generic 30-day refill reminder. His individual cadence is 28 days, synthesized from actual order intervals and pill count. He refills this as part of his nightly routine. The pattern reveals high medication dependency and consistent adherence.
Trigger a personalized refill reminder at Day 27, framed as maintaining his health routine, not restocking a product. Timing is his rhythm, not a calendar rule.
Every Touchpoint Feels Like
It Was Made for Them.
Because it was. Here's what your patients actually see.
“How did they know my prescription was about to run out?”
James M.Your Atorvastatin is running low. Stay on track with a quick refill.
Day 27 of 30-day cycle. Push notification selected as his preferred AM channel.
“My doctor just mentioned this supplement last week.”
Robert K.You've been on Metformin for 6 months. Here's why B12 matters now.
6-month Metformin milestone. Clinical depletion window. Therapeutic cross-sell.
“Finally, a pharmacy that doesn't spam me with coupons.”
David L.Based on your health profile, this is the supplement we'd recommend. Backed by clinical evidence.
High loyalty, low price sensitivity. No discount needed. Clinical authority converts.
“They reached out right when I needed it most.”
Michael T.Your blood pressure + cholesterol refills are ready. One click to stay on track.
CLTV dropped 28% over 60 days. Refill cycle broken. Win-back window closing.
“It’s like having a pharmacist who actually remembers me.”
Thomas R.You haven’t missed a dose in 30 days. Here’s how to keep your streak going.
30-day adherence milestone. Engagement score plateauing. Habit reinforcement window.
“I almost switched pharmacies. They caught the issue in time.”
William H.Your statin refill is overdue. If side effects are a concern, we have alternatives.
Medication-level churn signal. Refill 15 days overdue. Intervention triggered.
But how?
Replenit's Decision Engine works as an autonomous pharmacy CRM for every single patient.
Each one reasoned. Each one personal. Here's what happens in the milliseconds before every touchpoint.
Atorvastatin depletion predicted within 48 hours
Clinical companion window open — B12 depletion risk
Statin medication-level churn detected
High-loyalty patient, discount suppression active
30-day adherence milestone, habit reinforcement window open
CLTV dropped 28%, refill cycle broken across 2 medications
Atorvastatin depletion predicted within 48 hours
Clinical companion window open — B12 depletion risk
Statin medication-level churn detected
High-loyalty patient, discount suppression active
30-day adherence milestone, habit reinforcement window open
CLTV dropped 28%, refill cycle broken across 2 medications
How It Works
Four stages. Fully autonomous. Every decision is reasoned, personalized, and dispatched through your existing channels.
Your order, product, and patient data flows in through a single API. No migration, just a secure read layer.
Every medication is enriched with dosage intelligence, interaction flags, and refill timing.
Your business priorities become real-time directives routed to each autonomous agent, per patient.
Every 1:1 decision dispatched through your existing channels — email, SMS, push, CDP, and more.
Stop guessing. Start knowing.
The pharmacies that win the next decade won't batch‑and‑blast. They'll deploy decision intelligence.
Your Strategy.
Maestro's Execution.
You define what matters most for your pharmacy. Maestro translates those priorities into real-time directives for every autonomous agent, ensuring each patient interaction aligns with your business goals.
Real-time priority routing
Every agent action reflects your current strategy
No manual rules
Priorities propagate autonomously across all agents
Adaptive execution
As your strategy shifts, agent behavior shifts instantly
Agent Priority Routing
Refill Revenue
Maximizes revenue per patient through timely, personalized refill reminders
Adherence Rate
Improves medication adherence through consumption-aware timing
Average Order Value
Drives therapeutic companion product adoption and health bundles
Margin Protection
Limits unnecessary discounts on medications patients would refill at full price
Churn Prevention
Detects fading adherence and triggers retention before the patient switches
Directives routed to agents
We Enrich Your Data Before Agents Act
Your product catalog holds SKUs and prices. Our reasoning engine adds the medication intelligence that makes every agent decision precise.
| Product | Dosage Form | Frequency | Typical Duration | Rx / OTC | Interaction Flags | Avg. Consumption | Refill Cycle |
|---|---|---|---|---|---|---|---|
| Metformin 500mg (60 ct) | tablet | twice daily | ongoing | Rx | Alcohol, contrast dye | 2 tabs/day | 30 days |
| Atorvastatin 20mg (30 ct) | tablet | once daily, PM | ongoing | Rx | Grapefruit, erythromycin | 1 tab/day | 30 days |
| Omeprazole 20mg (42 ct) | capsule | once daily, AM | 14-day course | OTC | Clopidogrel, methotrexate | 1 cap/day | 42 days |
| Vitamin D3 2000 IU (90 ct) | softgel | once daily | ongoing | OTC | Thiazide diuretics | 1 gel/day | 90 days |
| Cetirizine 10mg (30 ct) | tablet | once daily | seasonal | OTC | CNS depressants | 1 tab/day | 30 days |
| Amlodipine 5mg (30 ct) | tablet | once daily, AM | ongoing | Rx | Simvastatin >20mg, CYP3A4 | 1 tab/day | 30 days |
| Fish Oil 1000mg (120 ct) | softgel | twice daily | ongoing | OTC | Anticoagulants | 2 gels/day | 60 days |
Real Results from Real Retail Brands
Leading retail brands driving measurable revenue with Replenit's AI decision engine.
“I was impressed by how fast and effortless it was to get started with Replenit. We went from sending generic emails after 30 days to fully automated, personalized reminders based on each customer's behavior. We've seen a 340% increase in repeat purchase revenue.”
“Replenishment emails have been a game-changer for Farmex, driving a 12X higher conversion rate compared to regular purchases. By reminding customers at the right time, we've significantly increased repeat sales while enhancing customer convenience.”
The Gap Between Legacy & Intelligence
See how Replenit's AI agents outperform traditional pharmacy automation across every dimension.
Connects With Your Pharmacy Tech Stack
No rip-and-replace. Just intelligent orchestration on top of your existing tools.
Via API & Webhooks
Stop guessing. Start knowing.
The pharmacies that win the next decade won't batch‑and‑blast. They'll deploy decision intelligence.