AI Decision Engine for Beauty Retail

The AI Brain That Understands
Beauty Consumer Psychology

Replenit's Maestro orchestrates 5 intelligent moments: Replenishment, Cross Sell, Upsell, Churn Prevention, and Promotions. Powered by Theory of Mind AI that thinks like your best retention manager, at machine scale.

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Theory of Mind

Understanding the Beauty Consumer Psyche

Our AI doesn't just predict behavior, it understands why beauty consumers act. This is Theory of Mind applied to retail: reasoning about intent, context, and psychological readiness.

Routine Psychology

Active

Beauty Consumer Insight • Behavioral Pattern

Beauty consumers don't buy products, they build rituals. A serum isn't skincare, it's a 3 minute morning meditation. Understanding this transforms timing from 'product ran out' to 'ritual needs continuation'.

Signals We Track
Multi step routine patterns
Time of day usage habits
Ritual completion behaviors

Why This Matters

Traditional systems react to data. Replenit reasons about what that data means, understanding not just that a customer bought a serum, but why they're ready to add night cream to their routine.

Complete Platform

5 Intelligent Moments

Maestro evaluates all 5 moments simultaneously, deciding which one matters most for each customer.

Replenishment

The right product, at the right time

Predict when each product in a multi step routine will run out. Not 30 day averages, but personalized timing based on actual usage patterns, product size, and consumption velocity.

Beauty Intelligence

"A 30ml serum and a 500ml body lotion don't share timing logic. Neither do a daily SPF user and a weekend only moisturizer user."

Learn more about Replenishment
Impact Metric
3.2X
Higher repeat purchase rate
vs. baseline
Proven Results

Beauty Brands Winning with Replenit

See how leading beauty brands are transforming retention with AI powered decision intelligence.

L'Occitane logo
Luxury Beauty
Challenge

Complex multi category routines (skincare, body care, fragrance) with vastly different consumption cycles and seasonal patterns.

Solution

Deployed all 5 moments with category specific intelligence. Different logic for 50ml hand cream vs 100ml body lotion vs 15ml lip balm.

+235%
Automation revenue uplift
10.4%
Total CRM contribution

"Replenit transformed our CRM in just 3 weeks. It generated incremental revenue and boosted lifecycle results by 235%, all without any discounts."

Pinar Akcam
Pinar Akcam
CEO, L'Occitane en Provence
Read Full Case Study
Faith In Nature logo
Clean Beauty
Challenge

Natural products with varying consumption rates based on usage frequency. Customers switching between products based on seasonal needs.

Solution

AI powered replenishment with full catalog coverage, replacing manual 30 day static reminders with personalized timing for every SKU.

12.71%
Of total revenue
300+
Hours saved monthly

"We were dreaming about an automated solution that could cover all of our products and customers, and Replenit jumped in with fully automated, full coverage of our product portfolio."

Jennifer Blease Williams
Jennifer Blease Williams
Digital Marketing Lead, Faith In Nature
Read Full Case Study
Live Customer Intelligence

Watch Maestro Think in Real-Time

Every purchase, every pattern, every signal. Maestro evaluates all 5 moments simultaneously and decides the optimal action.

Emma R.
Emma R.
Skincare Enthusiast • 3-Step Routine
LTV: $4876 ActivitiesSince Jan 2024

Beauty Journey Timeline

Day 1First Purchase
Vitamin C Serum 30ml
Vitamin C Serum 30ml
$48
Day 14Engagement Spike
2nd Serum Purchase
2nd Serum Purchase
Day 21Cross Sell Convert
Hyaluronic Acid Serum 30ml
Hyaluronic Acid Serum 30ml
$42
Day 48Replenishment Alert
Vitamin C Serum
Vitamin C Serum
$48
Day 72Seasonal Shift
Rich Night Cream 50ml
Rich Night Cream 50ml
$65
Day 95Risk Detected
Hyaluronic Acid
Hyaluronic Acid
MAESTROProcessing
Analyzing Event
Day 1

5-Moment AI Reasoning

First Purchase
Replenishment
~45 days

Cross Sell
Day 14+

Upsell
Not ready

Churn Risk
Monitoring

Promotion
None needed

This is what happens behind the scenes for every single customer, automatically.

See How It Works For Your Brand
Gap Analysis

What Traditional Systems Miss

Traditional systems weren't built for beauty. Here's why your current stack is leaving money on the table.

One size fits all timing

Every consumer has their own consumption pace—whether they use a product daily or weekly. Generic timing ignores how each person actually uses products, and that pace may vary regardless of size.

No routine awareness

We're not just mapping product level routines—we build a 1:1 picture of each consumer's routine. When and how each person uses cleanser, toner, serum, moisturizer, or SPF can differ entirely.

Season blind

SPF usage doubles in summer. Rich creams peak in winter. Static timing ignores 40% of consumption variance.

No product level churn visibility

We predict product level churn: when someone stops using a specific product. By modeling each user's consumption habits, we see which products are at risk before they're lost.

Cross sell spam

Recommending night cream to someone still mastering their serum routine creates fatigue. We predict the right moment—when this customer is ready for that next product—so timing drives conversion, not spam.

Discount dependency

Replenit promotion agents work with replenishment, cross sell, and other lifecycle agents—surfacing segmentation ideas and delivering truly 1:1 campaigns that consider outcome and protect margin.

Traditional systems
Replenit solves all 6
Seamless Integration

Connects With Your Beauty Tech Stack

Replenit's AI Decision Engine integrates with your existing tools, from CDPs to marketing automation. No rip-and-replace, just intelligent orchestration.

Customer Data Platform
TealiummParticleSegment+10 more
EDP
AWSDatabricksSnowflakeAzure+15 more
Commerce
Shopify
CDXP
AdobeBloomreachHightouchSalesforce+15 more
ReplenitAI Engine
Destinations
BloomreachSalesforce Marketing CloudAdobeBrazeKlaviyoIterableUser.comEmarsysCordialCleverTap+100 More
Ready to transform your beauty retention?

Your Customers Deserve Intelligent Moments

Stop sending generic campaigns. Start delivering decisions that understand routine psychology, seasonal patterns, and individual readiness.

Trusted by Leading Beauty Brands

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