“Replenishment emails have been a game-changer for Farmex, driving a 12X higher conversion rate compared to regular purchases. By reminding customers at the right time, we've significantly increased repeat sales while enhancing customer convenience. This strategy has helped us strengthen loyalty and maximize revenue effortlessly.”
Alejandro Perez
Founder
Farmex Achieves a 12X Conversion Boost with Replenishment Emails
Farmex is Chile’s first pharmacy authorized by the Public Health Institute (ISP) to sell medications online through farmex.cl. Since 2018, Farmex has transformed access to pharmaceuticals by offering convenient home delivery services across much of Chile.
Product
Replenit's AI
Channels
Industry
Pharmaceutical Retail
Platform
Shopify & AWS SES
Challenges Before Replenit: Missed Sales & Customer Drop-Off
- Manual Replenishment Emails → Time-consuming and inefficient process
- Limited Customer & SKU Coverage → Missed opportunities for personalized reorders
- One-Size-Fits-All Replenishment Timing → Generic durations led to lost sales
Farmex’s High-Converting Replenishment Email
Discover how Farmex’s replenishment email design drove a 12x higher conversion rate. By delivering personalized reminders at the perfect time, Farmex turned one-time buyers into loyal customers. See the template that made it happen!
Customer Name
Personalized Email For Each Customer
Dynamic Product Name
Dynamically Added Product Name For Each Replenishment
Product Price
Dynamically Added Product Price For Each SKU
Call To Action
Dynamically Added CTA To Complete Purchase
Executive Summary
Ensuring Timely Care, Driving Lasting Loyalty
In the pharmaceutical and well-being industry, replenishment is more than convenience—it’s essential. Whether it’s a critical treatment or daily self-care, customers need their essentials exactly when they run out.
With Replenit, Farmex delivers smart replenishment reminders across Chile, ensuring customers never miss a refill. The result? A seamless experience that strengthens loyalty and keeps customers coming back.
12X
Higher Conversation Rate
3X
Higher Engagement Rate
“Replenishment emails have transformed Farmex’s sales, boosting conversions by 12 times higher. Timely reminders drive repeat purchases, enhance convenience, and strengthen customer loyalty—all while maximizing revenue.”
Alejandro Perez, Founder
