AI Decision Engine For Retailers

The Brain Behind
Retention|

Retailers don't lose revenue because they lack channels or campaigns. They lose it because no system decides the right product, timing, and action for each customer.

Trusted by Leading Brands
Partner logo 1
Partner logo 2
Partner logo 3
Partner logo 4
Partner logo 5
Partner logo 6
Partner logo 7
Partner logo 8
Partner logo 9
Partner logo 10
Partner logo 11
Partner logo 12
Partner logo 13
Partner logo 14
Partner logo 1
Partner logo 2
Partner logo 3
Partner logo 4
Partner logo 5
Partner logo 6
Partner logo 7
Partner logo 8
Partner logo 9
Partner logo 10
Partner logo 11
Partner logo 12
Partner logo 13
Partner logo 14
SJ
Sarah J.Replenishment
Time In:
28 Days
Product
M
MarcusPromo
Offer:
15% OFF
Product
ED
Elena D.Cross-Sell
Time In:
12 Days
Product
TH
Tom H.Up-Sell
Time In:
6 Days
Product
LG
Lucia G.Churn Risk
Missed Rep:
16 Days
Product
KY
Kenji Y.Promo
Offer:
No Promo
Product
PM
Priya M.Replenishment
Time In:
45 Days
Product
SL
Sofia L.Win-Back
Special:
Free Gift
Product
AK
Alex K.Up-Sell
Time In:
21 Days
Product
DB
Davide B.Replenishment
Time In:
62 Days
Product
SJ
Sarah J.Replenishment
Time In:
28 Days
Product
M
MarcusPromo
Offer:
15% OFF
Product
ED
Elena D.Cross-Sell
Time In:
12 Days
Product
TH
Tom H.Up-Sell
Time In:
6 Days
Product
LG
Lucia G.Churn Risk
Missed Rep:
16 Days
Product
KY
Kenji Y.Promo
Offer:
No Promo
Product
PM
Priya M.Replenishment
Time In:
45 Days
Product
SL
Sofia L.Win-Back
Special:
Free Gift
Product
AK
Alex K.Up-Sell
Time In:
21 Days
Product
DB
Davide B.Replenishment
Time In:
62 Days
Product
UNIQUE_TIMING_PER_CUSTOMER
SYS_MODULE_01ACTIVE
01

Hyper-Individualized Modeling

Every customer is Unique.

Static or segment-based automations push the same "30-day" or "45-day" logic to everyone, even though each customer moves through the lifecycle differently and reacts to moments in their own way. Replenit learns individual timing, promotion sensitivity, and product-level churn signals so decisions are genuinely 1:1 and always context-correct.

Explore capability
SJ
SJ
Sarah J.Replenishment
Time In:
36 Days
Product
TH
PM
M
KY
ED
LG
DB
SYS_MODULE_02ACTIVE
02

Predictive Autopilot

Millions of individualized journeys created automatically.

No team can manually build journeys for every timing window, product context, and lifecycle path. Replenit generates and updates millions of micro-journeys automatically and activates them through your existing martech. It works like an always-on team designing the perfect path for every customer.

Explore capability

Data Sources

Channels

CDP
Data Warehouse
Commerce
Offline

AI Engine

Martechs
Email
SMS
App Push
Web Push
Whatsapp
SYS_MODULE_03ACTIVE
03

The Missing Piece

The AI decision engine that completes your stack.

Replenit sits between your data and your engagement tools and turns raw signals into decisions about who to engage, when to act, and which moment or product to use. It becomes the decision layer your stack has been missing, guiding your existing systems with precision.

Explore capability

What Happens When Replenit Runs

Beauty Cosmetics Logo
Beauty Cosmetics+235% After Purchase Revenue
Multicategory Retail Logo
Multicategory Retail6.3% Total Revenue Contribution
Mother & Baby Logo
Mother & Baby42X Return On Investment
Grocery Logo
Grocery53% Increase In Automation Revenue
Beauty Cosmetics Logo
Beauty Cosmetics+235% After Purchase Revenue
Multicategory Retail Logo
Multicategory Retail6.3% Total Revenue Contribution
Mother & Baby Logo
Mother & Baby42X Return On Investment
Grocery Logo
Grocery53% Increase In Automation Revenue
Live Customer Intelligence

Watch Maestro Think in Real-Time

Every purchase, every signal, every decision — orchestrated automatically for maximum lifetime value.

Sarah K.
Sarah K.
Premium Skincare Enthusiast
LTV: $0.000 ActivitiesSince Jan 2024

Activity Timeline

Day 1Reordered
Midnight Recovery Serum
Midnight Recovery Serum
$85.00
Day 45New Category
Silk-Touch Hair Oil
Silk-Touch Hair Oil
$34.00
Day 90Missed Restock
Hydra-Burst Gel Cream
Hydra-Burst Gel Cream
$42.00
Day 135Sale Purchase
Clearance Toner
Clearance Toner
$18.00
Day 180Upgrade Rejected
Basic Cleanser
Basic Cleanser
$24.00
MAESTROListening
Analyzing Event
Day 1

AI Reasoning

Reordered
Replenishment
30 Days

Cross-Sell
Night Cream (in 45 Days)

Upsell
Upgrade to 50ml

Churn Risk
Safe (High Affinity)

Promotion
None

This is what happens behind the scenes for every single customer, automatically.

See How It Works For Your Business

What Replenit Does Differently in Every Customer Moment.

Scroll to explore how Replenit transforms raw data into perfect customer moments.

Maestro

AI Decision Engine

What others do

Manual journeys, segments, and rules that depend on static data and human setup. If data is missing, the personalization breaks.

The Replenit Way

Maestro learns from every customer–product interaction and generates synthetic behavioural patterns to fill data gaps. It understands how each product is used and how each customer behaves, then decides who to target, when to act, what to show, and when to stay silent.

Outcome

A continuously adapting engine that manages each customer as if they had their own AI CRM manager.

Replenishment

Predictive Timing

What others do

Fixed delays such as "send after thirty days" and the same timing for everyone.

The Replenit Way

Replenit predicts each customer's consumption speed for every product and triggers the moment at the exact time they are likely to run out with no batching and no generic windows.

Outcome

Precise timing, higher repeat purchases, and no wasted sends.

Cross-Sell

Smart Pairing & Timing

What others do

Static rules such as "if X then Y" and generic complementary lists sent without regard for timing.

The Replenit Way

Replenit uses behavioural data to understand product relationships and predicts the exact moment of readiness. It selects the right complementary item and triggers the offer only when the customer is psychologically ready to consider it.

Outcome

Cross-sell moments that feel natural, arrive at the perfect time, and convert better.

Promotion

Margin Protection

What others do

Blast discounts, broad targeting, and promotions driven by calendars rather than behaviour.

The Replenit Way

Replenit assigns promotions only when they are needed based on intent, price sensitivity, product lifecycle, and margin protection. It also knows when not to discount because the customer would buy without one.

Outcome

Less discount waste, higher margins, and more controlled promotion usage.

Upsell

Value Growth

What others do

Send a higher-priced product immediately after a purchase or rely on broad segments based on average order value.

The Replenit Way

Replenit identifies when a customer shows readiness to upgrade and selects the right higher-tier product based on behavioural patterns and product transitions.

Outcome

Upsells that increase margin without harming customer experience.

Churn (Product Level)

Retention

What others do

Generic churn windows such as "inactive for sixty to ninety days" along with reactive messaging.

The Replenit Way

Replenit detects churn at the product level by identifying early deviations from a customer's usual repurchase behaviour long before traditional churn models flag risk.

Outcome

You recover product abandonment early and retain value before it slips.

Unlock Your
Revenue Potential

Input your metrics and see how Replenit transforms retention into predictable, autonomous growth or book a demo to start your decision engine

LOG_01VERIFIED

We were dreaming about an automated solution that could cover all of our products and customers and Replenit jumped in with a fully automated and full coverage of our product portfolio.

Jennifer Blease-Williams
Jennifer Blease-Williams
Digital Marketing Lead, Faith In Nature
LOG_02VERIFIED

I am thoroughly impressed with Replenit for several reasons. Their alignment with our vision was immediately apparent, making the decision to work with them a natural choice. Particularly, their capability to handle complex data sets and develop customized solutions to meet our specific requirements has been outstanding.

Rakesh Aggarwal
Rakesh Aggarwal
CEO, Escentual

Recognized by Industry Leaders

Works With Your Stack

Transform Your Existing Stack.
Make It Smarter.

No rip-and-replace. Replenit plugs into your current tools and adds an AI decision layer that optimizes every customer touchpoint.

Customer Data Platform
TealiummParticleSegment+10 more
EDP
AWSDatabricksSnowflakeAzure+15 more
Commerce
Shopify
CDXP
AdobeBloomreachHightouchSalesforce+15 more
ReplenitAI Engine
Destinations
BloomreachSalesforce Marketing CloudAdobeBrazeKlaviyoIterableUser.comEmarsysCordialCleverTap+100 More

Our Trusted Partners

We collaborate with the world's leading platforms to deliver seamless AI experiences.

Bloomreach Logo
Bloomreach
Braze Logo
Braze
Adobe Logo
Adobe
Salesforce Logo
Salesforce
Google for Startups Logo
Google for Startups
Iterable Logo
Iterable
Storyly Logo
Storyly
Trifft. Logo
Trifft.
Bloomreach Logo
Bloomreach
Braze Logo
Braze
Adobe Logo
Adobe
Salesforce Logo
Salesforce
Google for Startups Logo
Google for Startups
Iterable Logo
Iterable
Storyly Logo
Storyly
Trifft. Logo
Trifft.

Everything You Need to Know

Marketing automation platforms are great for execution, but they don't decide what to send, when, and to whom. Replenit acts as the AI decision-and-action layer, dynamically defining every customer's lifecycle journey (replenishment, upsell, cross-sell, churn prevention, promotions) and triggering the right campaign through your existing tools with no manual setup.
Replenit is fast to launch. Once we receive standard transactional and product data, the platform is usually live within 2–3 weeks. From there, our AI agents immediately start optimizing journeys and generating measurable revenue impact.
No. Replenit runs on autopilot. Your team simply sets business goals like boosting CLTV, reducing churn, or increasing purchase frequency and Replenit's AI agents execute across your stack. No technical expertise is required.
Replenit connects effortlessly with any marketing automation environment, maintaining uninterrupted orchestration and eliminating the need for manual configuration or migrations.
Yes. Replenit is fully GDPR-compliant. We only process business-level data (transactions, product info, opt-in status) and never expose personal data unnecessarily. Enterprise-grade privacy and security are built into the platform.
Yes. If your email and SMS run on different platforms, or if you also use push/app notifications, Replenit orchestrates all of them simultaneously. This ensures customers get a consistent, non-duplicated experience across every channel.
No. Replenit applies AI-driven frequency capping and prioritization. Even if multiple products are due for replenishment in the same week, customers only receive the most relevant and well-timed message.
Traditional tools group customers into segments. Replenit goes beyond segmentation by running agentic AI at the individual level deciding and executing each customer's next best action dynamically and at scale.